Here is exactly what to expect after you order from Cheer Parcel.
Free shipping: Free standard shipping to the United States on orders over $70.
Processing time: Orders are processed within 1 to 3 business days. You will get an email when your order ships.
Delivery time: Most items ship from our supplier warehouses. Items shipping from China usually arrive in about 7 to 15 business days after they ship. Items that show Ships From United States usually arrive in about 3 to 8 business days. Times can vary by item, carrier and weather.
Tracking: Every order comes with a tracking number sent to the email you used at checkout. Tracking can take a few days to show updates after the package is picked up.
Order early for Christmas: Holiday shipping is busy, so we recommend ordering as early as you can. We cannot guarantee delivery by a specific date, but we will always do our best and keep you updated.
Address changes: Email us right away if you need to change your address. We can only change it before the order ships.
Lost or damaged packages: If your order arrives damaged, is wrong, or does not arrive, email us with your order number and we will make it right.
Questions: Email support@cheerparcel.com. We reply within 1 to 2 business days.